Politique de remboursement

Return & Refund Policy

We hope you love your Bona Fide Sportswear — but if something isn’t quite right, we’ve got you covered.

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✅ Return Eligibility

• Returns are accepted within 30 days of receiving your order

• Items must be unworn, unwashed, and have all original tags attached

• Items must be folded in the original pouch or packaging

• Items marked as final sale or gift cards are non-returnable

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🚚 Return Shipping

• U.S. and Germany: We provide a prepaid return label at our expense; returns are sent to our local warehouse (Florida or Bremen)

• Rest of the European Union: We provide a prepaid return label to our Bremen warehouse. If you choose a refund, the cost of that label is deducted from your refund; the exact amount is shown in the returns portal before you confirm. Exchanges and store credit carry no deduction.

• UAE and all other countries: Return shipping is not covered and must be arranged independently; the returns portal shows you the return address.

• Original shipping fees (if any) are non-refundable

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💳 Refunds

• Once your return is received and inspected, your refund will be issued to the original payment method

• This process typically takes 5-10 business days after we receive your return

• Exchanges are available for U.S. orders through our Returns Portal, subject to availability; for orders outside the U.S. choose a refund or store credit

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📦 How to Start a Return

To initiate your return, visit our Returns Portal
You'll need your order number and the email used at checkout.

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Need help?
Email us anytime at support@bonafide.us — we’re happy to assist you.