Refund policy

Return & Refund Policy

We hope you love your Bona Fide Sportswear — but if something isn’t quite right, we’ve got you covered.


✅ Return Eligibility

  • Returns are accepted within 30 days of receiving your order

  • Items must be unworn, unwashed, and have all original tags attached

  • Items must be folded in the original pouch or packaging

  • Items marked as final sale or gift cards are non-returnable


🚚 Return Shipping

  • U.S. customers: We offer free return shipping via prepaid label

  • International customers: Return shipping is not covered and must be arranged independently

  • Original shipping fees (if any) are non-refundable


💳 Refunds

  • Once your return is received and inspected, your refund will be issued to the original payment method

  • This process typically takes 5–7 business days after we receive your return

  • We do not offer direct exchanges — for a different size or color, please place a new order


📦 How to Start a Return

To initiate your return, visit our Returns Portal
You'll need your order number and the email used at checkout.


Need help?
Email us anytime at support@bonafide.us — we’re happy to assist you.