返金ポリシー

Return & Refund Policy

We hope you love your Bona Fide Sportswear — but if something isn’t quite right, we’ve got you covered.


✅ Return Eligibility

  • Returns are accepted within 30 days of receiving your order

  • Items must be unworn, unwashed, and have all original tags attached

  • Items must be folded in the original pouch or packaging

  • Items marked as final sale or gift cards are non-returnable


🚚 Return Shipping

  • U.S., European Union and UAE customers: We provide a prepaid return label at our expense; returns are sent to our local warehouse (Florida, Bremen or Dubai)

  • All other countries: Return shipping is not covered and must be arranged independently

  • Original shipping fees (if any) are non-refundable


💳 Refunds

  • Once your return is received and inspected, your refund will be issued to the original payment method

  • This process typically takes 5-10 business days after we receive your return

  • Exchanges are available for U.S. orders through our Returns Portal, subject to availability; for orders outside the U.S. choose a refund or store credit


📦 How to Start a Return

To initiate your return, visit our Returns Portal
You'll need your order number and the email used at checkout.


Need help?
Email us anytime at support@bonafide.us — we’re happy to assist you.