Política de reembolso
Return & Refund Policy
We hope you love your Bona Fide Sportswear — but if something isn’t quite right, we’ve got you covered.
✅ Return Eligibility
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Returns are accepted within 30 days of receiving your order
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Items must be unworn, unwashed, and have all original tags attached
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Items must be folded in the original pouch or packaging
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Items marked as final sale or gift cards are non-returnable
🚚 Return Shipping
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U.S., European Union and UAE customers: We provide a prepaid return label at our expense; returns are sent to our local warehouse (Florida, Bremen or Dubai)
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All other countries: Return shipping is not covered and must be arranged independently
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Original shipping fees (if any) are non-refundable
💳 Refunds
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Once your return is received and inspected, your refund will be issued to the original payment method
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This process typically takes 5-10 business days after we receive your return
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Exchanges are available for U.S. orders through our Returns Portal, subject to availability; for orders outside the U.S. choose a refund or store credit
📦 How to Start a Return
To initiate your return, visit our Returns Portal
You'll need your order number and the email used at checkout.
Need help?
Email us anytime at support@bonafide.us — we’re happy to assist you.